Cookie Settings

To use these services, we require your consent. By clicking 'Accept All', you agree to the use of all cookies. You can also provide consent by enabling individual cookie categories using the sliders and then selecting 'Accept Selection'.

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Necessary Cookies

Necessary cookies support core website functionality and security. They help the site operate correctly and maintain session safety. These cookies are always active and cannot be disabled.

Preference Cookies

Preference cookies store your personalisation choices, such as language or display settings, to improve your experience.

Statistic Cookies

Statistic cookies collect anonymised information about how visitors use the site. This helps C&W Berry analyse performance and improve the website.

Marketing Cookies

Marketing cookies track ad performance and user interactions on Google and Meta platforms. They support remarketing, measure engagement, and deliver relevant, personalised advertising.

We use first-party and third-party cookies to enhance your experience, analyse site traffic, and support security and marketing. Please select 'Accept All' to enable all cookies. For more details, see our Cookie Policy.
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C&W Berry Ltd

Cookie Policy

Quick Find Links

  1. What Are Cookies
  2. Our Cookies Policy
  3. Third-Party Cookies
  4. Social Sharing Tools
  5. Managing Cookies
  6. Browser Cookie Management Guides
  7. Staying Secure Online
  8. More About Cookies
  9. Privacy & Data Protection

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow our site to function correctly, remember your preferences, and provide a smoother, more personalised shopping experience.

At cwberry.com, which runs on Magento Commerce using the Hyvä frontend, cookies help us:

  • Keep track of what's in your basket
  • Enable secure checkout
  • Understand how visitors use the site
  • Improve performance, navigation, and product recommendations

Cookies cannot harm your device, and we do not store sensitive personal information such as payment details in the cookies we create.

2. Our Cookies Policy

To use the full functionality of our website, including adding items to your basket and checking out, you must allow cookies. If you choose to block cookies in your browser, some website features may not function correctly.

Below is an overview of the main cookies we use:

Necessary & General Cookies

These cookies are essential for the website to function properly and for essential operations. They are always active and cannot be disabled via the cookie banner.

Cookie Name Cookie Purpose
PHPSESSID Magento session cookie for keeping your basket, login, and preferences active.
mage-cache-* / mage-cache-sessid Magento caching and session support.
mage-messages Displays system messages and notifications.
section_data_ids Supports account, basket, and personalised content features (e.g., recently viewed or compared products).
form_key Magento form security key for validating forms.
last_visited_store Stores the last selected store in Magento for personalised user experience.
private_content_version Enables personalised content display.
unset_authentication_token Clears old authentication tokens for security.
user_allowed_save_cookie Stores GDPR consent banner settings.
OptanonAlertBoxClosed / OptanonConsent Controls GDPR consent banner display and stores user consent choices.
localdelivery / postcode Stores preferred delivery option for a tailored experience.
OptanonAlertBoxClosed / OptanonConsent Controls GDPR consent banner display and stores user consent choices.
crisp-client Maintains session for Crisp chat, enabling ongoing chat support.
Trustpilot (tp-b2b-access-token, tp-b2b-is-sso-saml-authenticated, TP.uuid) Used to manage Trustpilot login, single sign-on, and user identification for reviews. These cookies do not track marketing behaviour outside the Trustpilot platform; any review-related emails or widgets are managed by Trustpilot itself. These appear on our site because the Trustpilot widgets and SSO functionality run in the user’s browser - the cookies are necessary for these features to work, such as remembering login status, enabling review submission, and prefilling forms. C&W Berry, therefore do not use these cookies for advertising or tracking purposes on other websites.

Google & Meta Consent Mode Cookies (Controllable via the Banner)

These cookies can be enabled or disabled via the consent banner:

Category Cookie Name / Service Cookie Purpose
Necessary functionality_storage Supports core website functionality and security. These cookies are essential for the site to operate correctly.
Necessary security_storage Helps maintain user session security and protect against malicious activity.
Preference personalization_storage Stores user personalisation preferences, such as language or display settings.
Statistic analytics_storage Collects anonymised information on website usage to analyse performance and improve user experience.
Marketing ad_storage Tracks ad performance, supports remarketing campaigns, and measures engagement across Google advertising platforms.
Marketing ad_user_data Stores anonymised user data for ad targeting and reporting purposes on Google platforms.
Marketing ad_personalization Enables personalised advertising based on user behaviour and interests, as allowed by consent.
Marketing Meta Pixel (_fbp, _fbc) Tracks actions on the site to deliver and measure relevant advertising on Meta platforms.

3. Third-Party Cookies

Some pages include embedded content from external platforms such as YouTube or Google Maps. These services may set their own cookies, which are not controlled by C&W Berry. Please check the relevant third-party cookie policies for more information.

4. Social Sharing Tools

If you use social sharing features (e.g., sharing a product page via Facebook or X), the social network may set its own cookies. Please review their respective cookie policies for details.

5. Managing Cookies

Most browsers automatically accept cookies, but you can change your settings at any time. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Request prompts before a cookie is stored

If you disable essential cookies, some website features including the shopping basket and checkout will not function.

You can find up-to-date instructions for enabling or disabling cookies here:

  • Google Chrome → Settings → Privacy & Security → Cookies & Site Data
  • Microsoft Edge → Settings → Cookies & Site Permissions
  • Safari (macOS & iOS) → Preferences / Settings → Privacy → Cookies
  • Mozilla Firefox → Settings → Privacy & Security → Cookies & Site Data

    For other browsers, please refer to the developer’s support website.

    7. Staying Secure Online

    We recommend keeping your browser and operating system up to date to ensure optimal performance and security while shopping online.

    8. More About Cookies

    To learn more about cookies in general, you can visit: www.aboutcookies.org or www.allaboutcookies.org.

    Please note, these are external websites that C&W Berry is not responsible for.

    9. Privacy & Data Protection

    C&W Berry is committed to protecting your privacy and complying with UK GDPR and the Data Protection Act 2018. Personal data is processed lawfully and securely, and only for purposes such as fulfilling orders, managing your account, and sending marketing communications (where consent has been provided).

    You may request access to, correction of, or deletion of your personal data at any time by contacting us.

    For full details, please see our privacy policy.

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